Effective Date: 1 August 2024
At Southern Summits Trail Running & Hiking Tours (Pty) Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage our services.
Information We Collect
When you book a guided trail running or hiking tour with us, you will be required to complete health and fitness assessment forms and indemnity forms. The information we collect may include:
- Contact details (such as your name, email address, and phone number)
- Health and fitness information necessary for your safety during our tours
- Any other personal information you provide to us voluntarily
How We Use Your Information
The information we collect is used for the following purposes:
- To assess your health and fitness levels to ensure a safe and enjoyable experience during our tours
- To communicate with you regarding your bookings, confirmations, and any necessary updates
- To provide you with customer support and respond to your inquiries
- To comply with legal obligations and protect our rights
Data Protection
We take the security of your personal information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Access to your personal information is limited to authorised personnel who require it for the purposes outlined in this Privacy Policy.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to protect our rights. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
Your Rights
You have the right to request access to the personal information we hold about you, to request corrections to any inaccuracies, and to request the deletion of your personal information, subject to certain legal exceptions. To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Southern Summits Trail Running & Hiking Tours (Pty) Ltd
Email: info@southernsummitstrailtours.co.za
Phone: +27 (0)76 184 7815
Thank you for choosing Southern Summits Trail Running & Hiking Tours (Pty) Ltd. We look forward to providing you with an unforgettable outdoor experience!